Terms and conditions

1. Use of Our Website

You agree to use this website only for lawful purposes. You must not:

• Use the website in violation of any applicable laws or regulations.

• Attempt to damage, disrupt, or interfere with the website’s functionality or security.

• Provide false or misleading information while placing an order or submitting an enquiry.

• Use website content without permission where such permission is required.

2. Product Information

KEA Cashews strives to provide accurate descriptions, images, prices, and availability information for its products.

As cashews are agricultural food products, slight natural variations in size, shape, colour, and appearance may occur between batches.

Product images are provided for illustrative purposes, and the actual product may vary slightly in appearance.

We reserve the right to correct errors, update product descriptions, change prices, or modify product availability. Any applicable price changes will not alter an order already confirmed, except where permitted by law or agreed with the customer.

3. Orders and Payments

By placing an order through our website, you agree to provide accurate contact, billing, and delivery information.

You agree to pay the total amount displayed at checkout, including applicable taxes and delivery charges.

Orders are subject to product availability and confirmation by KEA Cashews. We reserve the right to decline or cancel an order where necessary, including in cases of pricing errors, suspected fraudulent activity, or product unavailability. If payment has already been received for an order that we cancel, the eligible refund will be processed in accordance with applicable law.

Payments may be processed through third-party payment gateways. Payment processing is subject to the relevant provider’s terms and security procedures.

4. Delivery and Shipping

We aim to process and dispatch orders within the timeframe communicated on our website or at the time of purchase.

Delivery times may vary depending on the delivery location, courier availability, weather conditions, and other circumstances beyond our control.

Customers are responsible for providing a complete and accurate delivery address and contact number. KEA Cashews cannot guarantee successful delivery where incorrect or incomplete details are provided.

If your order arrives damaged or incorrect, please contact us promptly and refer to our Return, Refund & Cancellation Policy.

5. Returns, Refunds and Cancellations

As cashews are food products, we generally do not accept returns or exchanges after delivery for reasons such as a change of mind or personal preference.

Refunds may be considered for eligible cases, including products damaged during shipping, incorrect products delivered, or products expired upon arrival.

Customers should notify us within 24 hours of delivery and provide the order details and clear photographs to help us review the issue.

Order cancellation requests must be submitted as early as possible. Orders that have already been dispatched may not be eligible for cancellation.

For complete details, please refer to our Return, Refund & Cancellation Policy available on our website. Nothing in this policy limits rights available to consumers under applicable law.

6. Food Quality and Storage

Customers should store cashews according to the storage instructions provided on the product packaging.

Once delivered, customers are responsible for storing and handling products appropriately to maintain their quality and freshness.

If you notice damaged packaging, an unusual condition, or an expiry-related issue upon delivery, please contact us before consuming the product.

7. Intellectual Property

All website content, including text, photographs, graphics, logos, product descriptions, and designs, is owned by KEA Cashews or used with appropriate permission, unless otherwise stated.

You may not copy, reproduce, distribute, modify, or commercially use our website content without prior permission, except where permitted by applicable law.

8. Limitation of Liability

KEA Cashews takes reasonable steps to maintain accurate website information and provide quality products and services.

To the extent permitted by applicable law, KEA Cashews shall not be liable for losses arising from temporary website interruptions, technical issues, or circumstances beyond our reasonable control.

Nothing in these Terms & Conditions excludes or limits liability or consumer rights where such exclusion or limitation is prohibited by applicable law.

9. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services, including payment gateways and delivery providers.

We are not responsible for the content, policies, or independent practices of third-party websites and services. Your use of those services may be subject to their own terms and privacy policies.

10. Privacy

Any personal information collected through our website will be handled in accordance with our Privacy Policy.

By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy, which explains how we collect, use, and protect personal information.

11. Changes to These Terms

KEA Cashews reserves the right to update or modify these Terms & Conditions when necessary.

Changes will be published on this page with an updated effective date. Your continued use of the website after changes are published constitutes acceptance of the revised terms, to the extent permitted by applicable law.

12. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, the courts at Hyderabad, Telangana, shall have jurisdiction over disputes arising from the use of this website or the purchase of our products.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Business Name: KEA Cashews
Website: https://keaindia.com
Email: info@keaindia.com
Phone / WhatsApp: 7702011711

Thank you for choosing KEA Cashews.