Privacy Policy

At KEA Premium Dry Fruits, accessible at https://keaindia.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or make a purchase or enquiry about our products.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, phone number, email address, shipping address, billing address, and other details you provide when placing an order or contacting us.
• Order Information: Details about the cashew products you purchase, your order history, and delivery preferences.
• Payment Information: Payment details required to complete a transaction. Where third-party payment providers are used, your payment information may be processed securely by those providers.
• Technical Information: Your IP address, browser type, device information, pages visited, and other website usage data, where collected through our website or analytics tools.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders.
• Respond to product enquiries and customer service requests.
• Provide order confirmations, delivery updates, and other transaction-related communications.
• Improve our website, products, and customer experience.
• Maintain business records and comply with applicable legal and tax requirements.
• Send promotional messages or offers where permitted by law and, where required, with your consent.

3. Payment Security

KEA Premium Dry Fruits aims to ensure that transactions are handled securely. If online payment services are available on our website, payments may be processed by authorised third-party payment providers. We do not intend to store complete payment card details on our website.

Please refer to the relevant payment provider’s privacy policy for information about how it handles your payment data.

4. Sharing of Information

We do not sell or rent your personal information to third parties for their independent marketing purposes.

We may share necessary information with trusted service providers, including:

• Delivery and logistics partners for order fulfilment.
• Payment service providers for transaction processing.
• Website hosting, security, and analytics providers, where applicable.
• Government authorities or other parties when required by applicable law.

We take reasonable steps to ensure that such information is handled appropriately.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand visitor activity, and enhance the browsing experience.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

If third-party analytics or advertising services are used, those providers may collect information according to their own privacy policies.

6. Data Security and Retention

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or loss.

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, meet legal obligations, resolve disputes, and maintain appropriate business records.

Although we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Your Privacy Rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of your personal information where legally permissible.
• Withdraw consent for communications or processing activities where consent is the applicable legal basis.
• Raise a concern about how your personal information is handled.

To submit a request, please contact us using the details provided below. We may need to verify your identity before processing certain requests.

8. Third-Party Websites

Our website may contain links to third-party websites or services. KEA Premium Dry Fruits is not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing personal information.

9. Children’s Privacy

Our website and products are intended for a general audience. We do not knowingly collect personal information from children in circumstances where parental consent is required by applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so we can take suitable action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website features, or applicable legal requirements. Any revised policy will be published on this page with an updated effective date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Business Name: KEA Premium Dry Fruits Website: https://keaindia.com
Email: [info@keaindia.com]
Phone / WhatsApp: [7702011711]

We will make reasonable efforts to respond to privacy-related enquiries within a reasonable period.